FREE SHIPPING THIS WEEKEND - DELIVERY IN 1-3 WORKING DAYS

Delivery & Return


Free delivery on orders over €65,- 

PRE-ORDER NOW. DELIVERY IN DECEMBER
  • Free delivery in The Netherlands on orders over €65,- 
  • Shipping costs €7,20 on all orders below €65,-
  • Next workday delivery on all items except for Teym merino sweater or boxes with Teym merino sweater. This item will be delivered within 3 working days
  • All parcels are delivered by bike carrier in larger cities. Read more about our delivery service at fietskoeriers.nl 
  • We do not ship outside of The Netherlands yet. 

Don't love it? Exchange or return easily.

We will refund to your original form of payment for all eligible items returned to us within 14 days of receipt. Only for unused and unworn items with the tag still attached. Please fit panties over your own panties, thanks!

Step 1: Go to our returns portal 

Step 2: Pick a carrier and pay €5,50 for your return in The Netherlands.

No need to print the label (with UPS)

Step 3: Go to your nearest parcel shop or have your parcel picked up

Step 4: Refund or exchange within 5-7 working days

Voila, easy is that. 


Returns have a large impact on our planet, that is why we don't encourage returns. We noticed that free returns stimulate customers to order multiple sizes or models and return whatever is not right. We hope to help you choose the right size upfront and give as qualitative photos and product information as possible. 

Faulty goods

If you receive faulty goods please email us at hello@conscious-collective.nl to receive information on getting the item repaired or replaced.